Our Cancellation Policy
We understand that you may need to cancel your reservation. As long as you give us 48 hours advance notice, we will offer a full refund on any amount that you have paid (with the exception of multi-day trips and private group trips, which must be canceled 14 days in advance for a full refund). If you need to cancel within 48 hours of a reservation we generally cannot offer any refund, though it may be possible to reschedule your booking for another day. Please do not make a reservation if you think it's likely you will need to cancel; we need your help minimizing cancellations as much as possible.
CANCELLING DUE TO WEATHER
You will have the option of receiving a full refund if your trip is canceled due to weather conditions. We usually do not cancel tours due to overcast skies or scattered showers (the seas are often especially calm and pleasant during light rain), but we do cancel when winds are too strong, when rain is steady or when thunderstorms appear likely. We will call you if we cancel your trip and we will give you a choice between rescheduling or receiving a full refund.